Sector Seven does its best to ship all orders within two (2) business days of receiving an online order. Sector Seven makes an effort to ship all items together in one package, but may split orders when necessary. Customers with orders that require split shipments or that include an item on backorder will be notified by a customer service representative via email or telephone. Free shipping on all U.S. retail orders over $150 except Alaska and Hawaii.
EXPRESS SERVICE SHIPPING
Sector Seven offers express shipping options for an additional fee.
Available express services include:
UPS Next Day Air Early AM
UPS Next Day Air
UPS 2nd Day Air
UPS 3 Day Select
Express shipping costs are calculated on a per order basis and these costs void all free shipping offers. For an express service quote before ordering, call 208-466-4762, or email firstname.lastname@example.org.
For all international orders Sector Seven uses United States Postal Service Global Express unless otherwise requested by the customer. Pro Moto Billet will not ship international orders via USPS Global Priority Mail because this method does not have a tracking number. UPS International service is available and may be requested by a customer.
Sector Seven will accept returns on unused, re-sellable product within 30 days of purchase, anything past 6 months will not be accepted. A full refund (minus shipping charges), will be paid by check, or credited to the credit card that the product was purchased with.
Sector Seven will not accept any returns without a documented RA number. Upon receipt of returned product, a Sector Seven representative will inspect the product and call the customer.
If Sector Seven determines, in its sole discretion, that your product is defective in material or workmanship, Sector Seven will honor your warranty claim. In some cases, the product will be replaced depending on the specific timeframe of the purchase. If the product is repaired, all parts, labor, and return shipping will be covered. Warranties cover defects in manufacturing or craftsmanship only. Warranties do not cover, among other things: installation errors, wear and tear, acts of God, misuse, abuse, neglect, accidents, collisions, defects due to custom specifications provided by you, or any product modifications, configurations or combinations not performed by us or on our behalf.
5 year manufacturer’s warranty on Spectrum housing, clamp and LED lights. * You must be the original owner with proof of product registration within 30 days after purchase. *
No warranty on glass and anodized coatings.
Failure to properly register purchase with Sector Seven may void the warranty.